The Ultimate Guide to Buying Digital Collectibles on Candy.com: Smart Tips for a Smooth Experience
Welcome to the exciting world of digital collectibles! Whether you’re a seasoned collector or new to the scene, this guide will walk you through the purchase process on Candy.com to ensure a smooth and successful experience.Getting Started
Navigating to the Drop Details Page
Begin by visiting Candy.com/dc. On the homepage, click the “Buy Comic” button. This will direct you to the drop details page. To start the purchase, scroll down and click on “Get it now.”
How to Buy
Using Account Credits for Your Entire Order
If you have enough credits, select “Use Candy Balance” and then click “Checkout” to proceed. For a purchase fully covered by credits, simply click “Submit Order” on the next screen to finalize your purchase.
Using a Credit Card to Pay for Some or All of Your Orders
If you are not using your Candy credits or do not have enough credits to cover the full order, you can either select a saved credit card or enter new credit card information. After selecting your preferred payment method, click next to enter your credit card details. Once your card details are entered, click next, then “submit order” on the following screen to complete your purchase.
FAQs
Queue System
A queue might occur if checkout traffic exceeds a certain level. If you’re placed in a queue, do not refresh your browser; this will send you to the end of the line. Your screen will automatically update when it’s your turn.
Refreshing for the “Get it Now” Button
You may need to refresh the drop details page if you arrive before the sale starts to see the “Get it now” button.
Adding Credits to Your Candy Account
Credits can be added either by selling a collectible in the Candy marketplace or by depositing USDC, as outlined in this guide.
Collectible Reservation
Your collectible is not reserved until the checkout process is complete.
Secondary Marketplace
Users who reveal their comics will be able to begin listing them for sale on the secondary marketplace at 11 AM PT on the day of the sale. For those looking to list unrevealed packs on the secondary marketplace, you can do so the following Monday at 7 AM PT.
Edition Numbers
Edition numbers for the collectibles contained within the purchased packs will be assigned randomly. Packs will be issued in sequential edition numbers.
Buying Tips
- Account Login: Ensure you are logged into your account before the sale starts.
- Using Account Credits: The fastest way to secure a collectible is by using your account credits.
- In-Line Protocol: If you’re placed in a queue during checkout, please do not refresh the page or you will lose your place in line. It will update automatically when it is your turn.
- Submit Order Caution: Click the “Submit Order” button just once. Multiple clicks can cause checkout failures or rate limiting.
- Browser Strategy: Using multiple browsers or windows may lead to being removed from the queue.
By following these guidelines, you’ll be set for a successful digital collectible purchase on Candy.com. Remember, the key to a smooth transaction is preparation and patience.
If you have any questions or concerns, please reach out to our support team at help@candy.com.